Nationwide Delivery: Orders placed before 1 pm can be delivered on the same day with Borzo upon customer request, while orders placed after 1 pm will ship the next business day. Please allow 3-5 days for Metro Manila orders and 5-7 days for provincial orders.


Door-to-door Delivery: For door-to-door deliveries, a signature is required for confirmation. You can authorize someone else to receive the package by providing the necessary documents.


Pick Up at Head Office: Choose the "Pick up at Store" option during checkout to pick up your order at our Head Office in Quezon City. The shipping fee is free. Pick-up is available Monday to Friday, from 10 am to 2 pm. You can pay in advance or cash on delivery.


Pick Up at Head Office: Select "Pick up at Store" option during checkout to collect your order from our Quezon City Head Office. The shipping fee is waived. Pick-up is available Monday to Friday, between 10 am and 2 pm.


Store Pickup: Choose "Pick up at Store" during checkout, select your branch, and pay. You'll get an order confirmation with instructions. Pickup takes about 4 business days. Bring ID and your web order copy for verification. For someone else picking up, they need the required docs.


Courier Pick-Up: You can book a courier (e.g., Grab, Lalamove) to pick up your item. Email the web order copy and booking reference ID to


Shipping Fee: The shipping fee is automatically calculated during checkout.


Payment Options: We accept various payment methods on Clickstore:
  • E-Wallets (PayMaya)
  • Credit cards (Visa, Mastercard)
  • Installments (Maya Pay in 4, HC Pay, Billease, Tendopay)
  • Online banking (DragonPay)
  • Cash on delivery


Damaged Item: Report any damaged items within 24 hours of receipt to


Sending as a Gift: You can ship products to a different address by selecting "Ship to Different Address" during checkout. Please note that separate orders are required for multiple addresses.


Warranty and Repairs: Warranty claims require presenting the sales invoice and handset at any accredited service center. Our products have a 1-year warranty to provide peace of mind and assurance.


List of certified service centers:


Contact: For inquiries, email


Personal Shopper/Corporate Sales: If you need more help, please reach out at 8-441-2190 loc. 112, Monday to Friday, 9 AM to 6 PM or email us at anytime.


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